Refund Policy

1. Free 3-Day Trial Period

We strongly encourage all prospective students to take advantage of our free 3-day trial class before paying tuition. No payment details are collected for the trial, and there is zero obligation to continue. This allows you to evaluate your assigned teacher, curriculum fit, and learning schedule risk-free.

2. Monthly Tuition Payments

• Tuition is billed on a monthly cycle in advance of classes being delivered.
• Because teacher time slots are reserved exclusively for each student, monthly tuition payments are generally non-refundable once the billing cycle has begun.

3. Prorated Refunds for Unused Classes

If you choose to discontinue classes mid-month due to unavoidable personal circumstances, you may request a prorated refund for all classes that have not yet occurred, subject to a minimum of 48 hours notice prior to the next scheduled lesson. Classes that have already taken place are non-refundable.

4. Academy-Initiated Cancellations

In the rare event that Quran Academee is unable to deliver your scheduled classes (for example, due to tutor illness or academy scheduling disruptions) and a suitable make-up session or qualified substitute cannot be arranged within 30 days, you are entitled to a full refund for the affected session(s).

5. Student Absences & No-Shows

• Classes missed by a student with at least 4 hours advance notice are eligible for a make-up class within the same billing month, subject to teacher availability.
• Missed classes where no advance notice was given (unannounced no-shows) are non-refundable and will not be rescheduled.

6. Switching Teachers

If you are not satisfied with your current teacher for any reason, please let us know immediately. We will assign you a new teacher at no extra charge. A teacher mismatch is treated as a priority reassignment rather than a cause for cancellation.

7. How to Request a Refund

To request a refund, please contact our support team at contact@quranacademee.com or via WhatsApp at +92 370 2680670 with your name, the date of your original payment, and the reason for your request. We aim to process all refund requests within 5–7 business days.

8. Changes to This Policy

We reserve the right to update this Refund Policy at any time. Changes will be posted on this page with a revised “Last updated” date. Continued use of our services constitutes acceptance of the updated policy.